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Hold please.
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Lions Fans.
Demanding Excellence since Pathetic Patricia Piddled the Pooch! -
So, thank's for holding, what's your problem?AAL Quintez Cephus
If you fall during your life, it doesn't matter. You're never a failure as long as you try to get up.Comment
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What a shower o' cuntoids!"...when Hibernian won the Scottish Cup final and that celebration, Sunshine on Leith? I don’t think there’s a better football celebration ever in the game.”
Sir Alex FergusonComment
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Just to make you aware Sir, we are recording the call and have a policy of zero tolerance with regards to abuse, so you can fuck right off.AAL Quintez Cephus
If you fall during your life, it doesn't matter. You're never a failure as long as you try to get up.Comment
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I do apologise, sincerely, but just before you fucking cut me off, fucking suck my purple headed warrior you fking bawbag!!"...when Hibernian won the Scottish Cup final and that celebration, Sunshine on Leith? I don’t think there’s a better football celebration ever in the game.”
Sir Alex FergusonComment
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This turned out better than I could have possibly hoped.2015 AAL - Ezekiel "Double Digit Sacks" Ansah.Comment
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Not if you reached me. I never cold transfer an internal call.Originally posted by Marko69 View Post
Btw, the best way to handle it is to get every single person's name (First and last initial) and employee ID # or their extension before discussing problem. It puts them on immediate personal responsibility mode. Once you've established the contact and IF they've told you the call is being recorded, whether YOU are personally recording the call or not, tell them that you are also recording the call.
Everyone is on their best behavior from that point forward.
What was your insurance question?Last edited by Panoptes; March 21, 2017, 04:04 PM.19.1119, NO LONGER WAITINGComment
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Cheers, Panoptes. I think in this country though, that'd put most of them on the defensive, especially asking for the ID #.Originally posted by Panoptes View Post
Long story short, when me and Mrs got married, I lived in my own flat, and, at the time it was in negative equity. Had to keep it and rent it out and had to get landlords insurance etc. This week I got a random letter from a completely different company thanking me for my recent application for landlords insurance. I was like "wtf"....... then the people I called were like "wtf"......., then I was on hold for years and I was like "wtf"......, then the colleague was like, "wtf you want?"......, then I was like "wtf?!""...when Hibernian won the Scottish Cup final and that celebration, Sunshine on Leith? I don’t think there’s a better football celebration ever in the game.”
Sir Alex FergusonComment
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Every personal business call I make follows the same process and I don't care if the service rep on the other line cares or not. If they object, I immediately ask for their manager as I'm not wasting anymore time.
Did you get to the bottom of the issue?
Sounds like a marketing effort to have you call them for a quote.19.1119, NO LONGER WAITINGComment
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I didn't get an answer for definite other than it could be Edinburgh council themselves using an independant company making sure landlords have landlords insurance. Or, like you say, companies taking names from a database and randomly sending out letters in the hope that someone will ask for a quote.
Bottom line is though, I still have existing landlords insurance."...when Hibernian won the Scottish Cup final and that celebration, Sunshine on Leith? I don’t think there’s a better football celebration ever in the game.”
Sir Alex FergusonComment
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I am glad your problem is resolved. Please stand by while I transfer you to a short survey to ask you about your customer experience today!Lions Fans.
Demanding Excellence since Pathetic Patricia Piddled the Pooch!Comment
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Originally posted by dpatnod View Post
"...when Hibernian won the Scottish Cup final and that celebration, Sunshine on Leith? I don’t think there’s a better football celebration ever in the game.”
Sir Alex FergusonComment
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A short survey will be available to show how well your problems were addressed.
Other wise, please send your comments to fuckificare.comI long for a Lions team that is consistently competitive.Comment
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Thank you for choosing the forum, and for not being a bawbag.Lions Fans.
Demanding Excellence since Pathetic Patricia Piddled the Pooch!Comment
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Originally posted by Malto Marko View Post
Reminds me of Ed Byrne on Mock the Week, pretending to be a game show host.
"No, no, i'm sorry Sir, I have to take your first answer....., is the capital city of Azerbaijan, Fucked if I Know?"...when Hibernian won the Scottish Cup final and that celebration, Sunshine on Leith? I don’t think there’s a better football celebration ever in the game.”
Sir Alex FergusonComment
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